Some of these aren't in order of how they were tried but we've attemped almost every solution we could find and the app is still "Not Responding".Īny additional help would be much appreciated. Removed CC and Acrobat and installed Reader, allowed system to upgrade to DC Pro automatically Adobe Acrobat Pro DC 2023.003.20244 Pre-activated: Jul 12, 2023: Ti v: Adobe Acrobat Pro DC 2023.001.20143 Pre-activated: Apr 13, 2023: Ti v: Adobe Acrobat Pro DC 2022.003.20322 Pre-activated: Feb 17, 2023: Ti v: Adobe Acrobat Pro DC 2021.011. Completely removed any trace of CC and Acrobat with Revo (removes app registry).Adobe Acrobat and Acrobat Reader classic tracks are not impacted and will remain on 17.xx (Classic 2017) and 20.xx (Classic 2020). Briefly informed: A new update is available for Acrobat and Acrobat Reader in August.The new version number is from the looks of it, it’s once again the scheduled update that Adobe makes available for download every two months. When enterprises deploy the new patch, users will move from version 22.xx to 23.xx. Uninstalled and reinstalled CC and Acrobat All customers on the Continuous track will be impacted.Everything done only fixed the issue for a little bit, if it fixed it at all, then the crashes would continue. Multiple users are experiencing the same issues and I'm trying to find a fix for one user so I can see if it works for all of them. These are the things done by several consultants to attempt to get the application to work again. Client's Acrobat is crashing upon startup.
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